Frequently Asked Questions
Answers to common questions about មគ្គុទ្ទេសក៍បាល់ទាត់.
01 Is Mekong Sports licensed and regulated?
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Yes, we hold a license from the Curaçao eGaming Authority and comply with the regulations of the jurisdictions we serve. Our license number is displayed in the website footer, and we undergo regular third‑party audits to ensure fair play and secure transactions.
02 How do I create an account and verify my identity at Mekong Sports?
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Click "Sign Up," enter your email, choose a username and password, then complete the required personal details. After registration you’ll be prompted to upload a government‑issued ID and a proof of address; verification typically completes within 24 hours.
03 What types of bets can I place on World Cup matches?
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You can bet on standard 1X2 outcomes, Asian Handicap, over/under totals, both teams to score, and a variety of proposition bets such as first goal scorer or exact score. Live in‑play betting is also available for every World Cup match.
04 What is the minimum deposit and how long do withdrawals take?
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The minimum deposit is $10 (or the equivalent in your currency). Withdrawals to e‑wallets are usually processed within 24 hours; bank transfers and card payouts are completed within 3‑5 business days after internal review.
05 Can I use a cash‑out option on my World Cup bets?
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Cash‑out is offered on selected markets, allowing you to settle a bet before the final whistle to lock in a profit or limit a loss. The cash‑out value updates in real time based on the current match situation and is subject to the bookmaker’s rules.
06 How does Mekong Sports promote responsible gambling?
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We provide tools such as deposit limits, time‑out periods, and self‑exclusion that you can set yourself or request from support. These settings can be adjusted daily, weekly, or monthly, and our support team is available around the clock to help you manage your activity.